How to Contact Us
Please see below for who to contact in Public Health England, depending on the nature of your enquiry.
Health protection services
An acute response team is available during normal working hours in PHE's Avon, Gloucestershire and Wiltshire (AGW) Centre office in Bristol and in the Devon, Cornwall and Somerset (DCS) Centre office in Exeter. The contact telephone numbers just below changed on 1 August 2014.
AGW Centre: 0300 303 8162 or
DCS Centre: 0344 225 3557 or
An on-call service is provided out of hours for urgent matters. The team responds quickly to email enquiries. Urgent issues must be telephoned through. Please use the contact details provided above.
PHE general enquiries and headquarters
Public information access office
Public Health England
133-155 Waterloo Road
Main switchboard: 020 7654 8000
Health advice for members of the public: 0845 4647 (NHS Direct)
Urgent enquiries should be made by phone. We are unable to provide clinical advice to members of the public. Please contact your GP or NHS Direct or visit www.nhs.uk.
National press enquiries:
Corporate and health and wellbeing press office: 020 7654 8400
Infectious diseases press office: 020 8327 7901
Chemicals, radiation and environmental hazards press office: 01235 825405/406
Out of hours: 020 8200 4400
South of England press enquiries
Avon, Gloucestershire and Wiltshire: 0117 9689 162 or 0117 9689 161
Hampshire, Isle of Wight and Dorset: 01403 229 074 or 01403 229 075
Devon, Cornwall and Somerset: 0117 9689 162 or 0117 9689 161
Sussex, Surrey and Kent: 01403 229 074 or 01403 229 075
Thames Valley: 01403 229 074 or 01403 229 075
Public Health England Knowledge and Intelligence Team (South West)
Public Health England Cancer Registration Team (South West)
West Dean Office
Public Health England National Drug Treatment Monitoring System (South West)
Public Health England Breast & Bowel Screening Quality Assurance Reference Centre (South West)
Public Health England Cervical Cancer Screening Quality Assurance Reference Centre (South West)
All email addresses for Public Health England staff from 1 April 2013 will be firstname.lastname@example.org
All old email@example.com email addresses will be forwarded for a fixed period of time.
To send a genetic request to the Cancer Registration team in our West Dean office, please visit the genetic request page
01794 344690 x 241
e-mail: >> please use feedback form here <<